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Social Media Management

Daily social media management — content calendars, publishing, community management, trend monitoring and monthly reporting across every relevant platform.

"Never miss a post. Never miss a moment."

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Social media management is not posting — it's an owned media channel that compounds. Done right, it builds brand memory, warms cold audiences before they see an ad, and turns customers into advocates. Done as an afterthought, it's a slow leak of trust every time a customer sees a two-month-old post.

PrimeOak runs social media as a system: pillars, cadence, creative production, community management and monthly reporting on the metrics that actually move business — reach on qualified audiences, saved posts, DM inbound, branded search lift.

01 — Business Problems We Fix

Where growth actually breaks.

Problem 01

Posting is inconsistent — algorithm punishes it.

Problem 02

Comments and DMs pile up unanswered.

Problem 03

No plan for trending moments — always late.

Problem 04

Reporting is guesswork — no clear KPI progress.

02 — What You Get

Everything you need, under one roof.

Monthly content calendar

Daily publishing across chosen platforms.

Daily publishing + community mgmt

Community management inside a 24-hour SLA.

Monthly analytics report

Trend jacking on real cultural moments.

Trend + campaign planning

Clear monthly reports on reach, engagement and pipeline.

Proof of Work

From 4K views to 12 million.

A real creator account we rebuilt end-to-end: content strategy, hooks, edit style and posting rhythm. Roughly 3–4 months from flat 4K-view reels to a 12M-view breakout — followed by 966K and 575K, so it wasn't luck.

Before — Month 0
Instagram reels grid before PrimeOak Media, averaging 4,000 to 13,000 views per reel
Consistent posting, but every reel flatlined between 4K and 13K views. No hook system, no repeatable format.
After — Month 3–4
Instagram profile after PrimeOak Media with a 12M view reel
Profile after the rebuild — the top reel crossed 12M views, with 966K and 575K right behind it.
After — Month 3–4
Instagram reels grid after PrimeOak Media showing multiple reels above 150K views
The wider grid holds up: 439K, 417K, 351K, 225K, 174K — repeatable reach, not a one-off.
12M

Views on the breakout reel

966K / 575K

Next two reels after the spike

3–4 months

Time taken to get there

4K–13K

Average views before we started

We can map the same content system to your account — and show you the 90-day plan before you pay anything.

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03 — Our Process

A clear path from brief to growth.

01

Strategy

Pillars, formats, cadence and voice.

02

Calendar

Monthly content plan approved in advance.

03

Operate

Publishing, community, trends — daily.

04

Report

Monthly KPI review + next-month plan.

Cadence that a real team can sustain

We plan around what your business can consistently produce, not what an agency deck says you should. For most brands that's 3–5 posts a week on the primary platform, one long-form piece, and daily story presence. Beyond that, quality drops and posts get ignored anyway.

Every post has a role: awareness, education, proof, entertainment, conversion. Balance across these keeps the feed from turning into a sales pitch.

Community management is where trust is built

Comments answered within an hour. DMs handled within four. Reviews responded to same-day. This is the invisible work most agencies deprioritise and it's the work that turns a follower into a customer.

We staff community management as its own role, not a side task for the creative team.

04 — FAQ

Questions, answered.

Do you produce the content too?+

Yes — writing, design and short-form video handled in-house.

Which platforms do you cover?+

Instagram, LinkedIn, YouTube, X, TikTok — recommended based on audience.

Which platforms should we be on?+

Depends on where your customers are. Most B2C brands: Instagram + one video-first platform (YouTube Shorts or TikTok). Most B2B: LinkedIn + occasionally X. We don't recommend being on every platform badly.

Do you handle influencer partnerships?+

Yes — creator sourcing, briefing, contracting, tracking and reporting. UGC-style content is often more cost-effective than macro influencers.

Ready to talk?

Share your project and we'll come back with a clear plan.

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