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Google Business Profile

Google Business Profile setup, optimisation and ongoing management — reviews, posts, Q&A, categories and photos tuned for the local pack.

"Own the map. Own the local search."

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Google Business Profile is the single highest-ROI local SEO asset for any business with a physical location or service area. It shows up before the organic results, before ads, and is where 46% of all Google searches with local intent make their decision.

PrimeOak runs GBP as a managed service — daily posts, review responses, Q&A, service area optimisation, photo refreshes — and pairs it with local landing pages that convert profile traffic into calls, directions and bookings.

01 — Business Problems We Fix

Where growth actually breaks.

Problem 01

Not showing up in 'near me' searches.

Problem 02

Ratings and reviews are stale.

Problem 03

Photos, hours and categories are wrong or missing.

Problem 04

No plan for handling negative reviews.

02 — What You Get

Everything you need, under one roof.

Optimised GBP listing

Rank in the local 3-pack for high-intent local terms.

Review generation flow

Fresh review flow driven by customer touchpoints.

Monthly posts + Q&A management

Optimised profile that answers questions before the click.

Monthly local ranking report

Structured response system for reviews of all kinds.

03 — Our Process

A clear path from brief to growth.

01

Claim + Fix

Verify listing, fix hours, category, name issues.

02

Optimise

Photos, services, Q&A, posts, product feed.

03

Grow

Review flow, posts calendar, local content.

04

Report

Rankings, calls, direction requests monthly.

GBP ranking factors that actually matter

Proximity, prominence and relevance — Google's three signals, in that order. We can't move your physical address, but we can move prominence (reviews, citations, backlinks) and relevance (categories, services, posts, Q&A).

Weekly consistency matters more than one-off optimisation. Google's algorithm rewards active profiles over dormant ones.

Multi-location and franchise setup

For businesses with 5+ locations, we set up a location group with role-based access, standardised categories and consistent NAP (name, address, phone) across every citation source. Bulk uploads, review consolidation and per-location reporting are all handled.

Franchise-safe: local franchisees keep operational access while brand governance stays central.

04 — FAQ

Questions, answered.

How long until we rank in the local pack?+

Usually 4–10 weeks with disciplined optimisation and review flow.

Can you manage multiple locations?+

Yes — multi-location management with centralised governance.

How long before we rank in the map pack?+

Established locations often see movement in 4–8 weeks. New locations take 3–6 months to build enough prominence signals to rank on competitive terms.

Can you handle review responses?+

Yes — we respond to every review within 24 hours, in your brand voice, with escalation to you for anything sensitive.

Ready to talk?

Share your project and we'll come back with a clear plan.

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