Simple edits take a week or a freelancer chase.
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Website Maintenance
Ongoing website care: security patches, uptime monitoring, dependency upgrades, content edits and monthly performance tune-ups — without new-project fees.
"Your website, quietly working — always."
Start a projectA website is a living asset — CMS updates, security patches, dependency upgrades, uptime monitoring, backups, small copy edits, quarterly design refreshes. Neglect any of these and one bad Tuesday can cost more than a year of proper maintenance.
PrimeOak's maintenance retainers cover the boring stuff so your team never has to think about it, plus give you a small monthly budget for design and dev tweaks — the incremental improvements most sites never get.
01 — Business Problems We Fix
Where growth actually breaks.
Nobody is patching security — you're one exploit away.
Site slows down every quarter and nobody knows why.
Analytics quietly stopped tracking three months ago.
02 — What You Get
Everything you need, under one roof.
Uptime + security monitoring
Predictable monthly retainer — no surprise invoices.
Monthly dependency and CMS updates
24/7 uptime + performance monitoring.
Content edit hours
Security patches shipped within SLA.
Performance + analytics reporting
Monthly performance and analytics report you can act on.
03 — Our Process
A clear path from brief to growth.
01
Onboard
Access, tech audit, backup baseline.
02
Monitor
Uptime, performance, security alerts, weekly checks.
03
Maintain
Edits, dependency updates, quick fixes on request.
04
Report
Monthly review, roadmap and recommendations.
Boring is the point
Weekly backups, plugin updates, security scans, uptime monitoring with real alerting, quarterly performance audits. We fix what's broken before you notice — that's the entire job.
You'll get a monthly report with what was patched, what was optimised, and any risks we've flagged for next quarter.
Incremental content and design lifts
Every retainer includes a monthly design + development budget for small improvements — new sections, refreshed hero images, updated case studies, A/B tests. Compounded over a year, this is how good sites stay good.
Larger scopes (new pages, redesigns, feature builds) are quoted separately when needed.
04 — FAQ
Questions, answered.
What if we didn't build the site with you?+
That's fine — we onboard sites built anywhere, with a one-time audit at the start.
Is emergency support included?+
Yes — SLA response for downtime and security incidents.
Do you maintain sites you didn't build?+
Yes, after a paid initial audit to inventory the stack and clear any critical debt.
What's your response SLA?+
Same-day for security and downtime, next business day for small tasks, planned in-sprint for anything larger. Emergency support outside hours is available on higher tiers.
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